After I place my order, how long will it take for my order to ship?
Because we manufacture in small batches, we may take up to five business days to process your order.
What are the charges for shipping?
We offer free Express worldwide shipping on all orders over US$200. For orders up to US$99, shipping charge is US$10 and US$5 for orders between US$100 - US$199. Most orders are delivered within 3 business days from the order's ship date.
Sample kits are shipped via local post, which on average takes between 6 to 9 business days but can sometimes take up to 20 business days from the order's ship date to arrive.
Please note that we are not responsible for custom charges you may incur and advise you to check with your customs department before placing an order.
Do you ship internationally?
Yes! Please refer to the previous question for shipping charges.