Shipping
Yes! We offer Free Shipping on all US orders over $75, and all International orders over $200.
We may take up to 7-10 business days to deliver your order.
Yes, we do! It will take between 6-18 business days to deliver your order.
There is a cost of $10 for all regular US orders under $75.
There is a cost of $15 for 2-Day Express shipping on US orders.
There is a cost of $20 for standard international shipping orders under $200.
Returns
Yes! We offer Free Returns within 30 days of purchase.
Your satisfaction is great value to us. If you are not completely satisfied with your purchase, simply reach out to our team at info@akarskin.com.
All refunds will be credited to the original payment method. You will receive an email confirmation when your return has been processed. Please note that refunds can take up to 5 business days to show on your account due to varying processing times between payment providers.
Please contact our team at info@akarskin.com within 48 hours of receipt with photos of damaged items for further assistance.
E-Gift cards are non-refundable.
Please note that if the package doesn’t reach you after you provided a wrong or incomplete address, we unfortunately will not be able to offer a refund. Please make sure your shipping information is correct before placing the order.
Once an order has been placed, we are unable to make any modifications.
Please contact at info@akarskin.com within 14 days of the delivery receipt for assistance.
Products
Our products will remain good for 18 months after their batching date. Once opened, please refer to the period after opening symbol on the back of the bottle. Store our products in a cool, dark place out of direct sunlight for best results.
All our ingredients are sourced naturally, and as such their appearance and scent could vary due to differences in country of origin, climate and soil conditions.
The cloudy precipitate is naturally present in our oils. Due to a variety of fatty acids, certain ingredients in our oils could solidify under cooler temperature. Regardless, the presence of precipitate does not change or affect the quality of our formulations.
While our products are made to EWG's standards and are non-toxic and all natural, we always recommend consulting with your physician if pregnant or breastfeeding.
Yes! We are strongly against animal testing.
All our products are vegan, except from our sustainably sourced beeswax on our Nourish Lip Butter.
Yes.
Subscription Policy
We offer a convenient recurring subscription policy for your favorite products at a 15% discount with every order. Easily modify the delivery frequency or skip to a more convenient date to fit your skincare routine needs.
Subscription orders cannot be combined with other discounts or promotional codes.
You can cancel the auto-renew subscription plan anytime. To cancel your subscription, simply log in to your account and update your auto-renew plan. Feel free to reach out to our customer care team via chat or email us at info@akarskin.com for assistance.
Sales & Promotions
Sale discounts cannot be combined with other promotions, previous orders, or subscription purchases. Sale discounts are only applicable on orders within the sale period.
Payment
We accept all major credit cards including Visa, MasterCard and American Express, as well as PayPal and Shop Pay.
Yes! Shop now, pay later with Shop Pay installments plan.
You will receive an Order Confirmation email after your order has been placed.